Privacy Policy
How Kuat Nusantara collects, uses, and safeguards your personal information when you visit kuatnusantara.com. Your trust matters, and this document sets out our obligations and your rights in plain language.
This Privacy Policy describes how Kuat Nusantara ("we," "our," or "us") collects, uses, and protects your personal information when you visit our website, kuatnusantara.com. We are committed to ensuring that your privacy is protected in accordance with applicable Indonesian data protection regulations.
By using our site, you consent to the data practices described in this policy. This document outlines our obligations to you and your rights regarding your personal data. We believe that transparency about data handling is part of building a trusted wellness resource, and we have written this policy in straightforward language so you can make informed choices.
Information We Collect
We may collect personal information that you voluntarily provide to us when you contact us via email or phone. This may include your name, email address, and phone number. We also automatically collect certain non-personal information when you navigate our site, such as your IP address, browser type, and the pages you visit. This data is used solely for the purpose of improving website functionality and user experience.
Personal Information
Data you give us directly: your name, email address, and phone number when you reach out with questions or feedback about our wellness content.
Technical Information
Data collected automatically: IP address, browser type, operating system, and the pages you visit. This helps us understand how the site performs.
We do not collect sensitive health information through this website. Our content is educational and editorial in nature, and we do not ask you to share personal wellness details through online forms on this site.
How We Use Your Information
The information we collect is used primarily to respond to your inquiries and provide you with the information you request. We may also use non-personal data for analytical purposes to understand how our visitors interact with our content. We do not sell, rent, or lease your personal information to third parties. Your data is only shared with third-party service providers when necessary to maintain the operation of our website.
-
✓
Responding to your inquiries
When you contact us by email or phone, we use the details you provide to reply with the information you asked for.
-
✓
Improving website functionality
Non-personal technical data helps us identify which pages are most visited and where we can improve navigation and content.
-
✓
Analytical understanding
Aggregated, non-identifiable data gives us a general picture of how visitors engage with our educational articles and ingredient guides.
-
✕
We do not sell or rent your data
Your personal information is never sold, rented, or leased to third parties. Sharing with service providers happens only when necessary for site operations.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. This includes the use of secure servers and encryption where appropriate. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
Security measures we apply
Secure server infrastructure for hosting and data processing.
Encryption applied where appropriate during data transmission.
Regular review of access controls and internal handling procedures.
Limited access to personal data, restricted to staff who need it to respond to you.
If you have specific questions about how we protect your data, you are welcome to reach out using the contact details listed at the bottom of this page. We take every reasonable step to safeguard the information you share with us.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. This includes retaining data to comply with our legal obligations, resolve disputes, and enforce our agreements. Once your information is no longer required for these purposes, we will securely delete or anonymize it in accordance with our internal data management procedures.
Active use period
While you are actively corresponding with us, we keep your contact details so we can respond to follow-up questions and provide requested information.
Legal and dispute obligations
Certain data may be retained longer where we have a legal obligation to keep it, or where it is needed to resolve a dispute or enforce our terms.
Secure deletion
When retention is no longer needed, we securely delete or anonymize the data following our internal data management procedures.
Your Rights Regarding Your Data
You have the right to request access to the personal information we hold about you. You also have the right to request that we correct any inaccuracies or delete your personal data entirely. To exercise these rights, please contact us using the information provided in the footer of this website. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
Access
Request a copy of the personal data we hold about you.
Correction
Ask us to fix any inaccuracies in the information we hold.
Deletion
Request that we delete your personal data entirely.
To exercise any of these rights, contact us at [email protected] or call +62 22 4209 6297. We will respond to your request within a reasonable timeframe and in accordance with applicable Indonesian data protection laws.
Changes to This Policy
We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the website after any modifications constitutes your acknowledgment and acceptance of the updated policy.
Current revision
1 September 2026
Document
Privacy Policy
If we make significant changes that affect how your data is handled, we will highlight those changes on this page so they are easy to find. For questions about what changed or why, contact us at [email protected].
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, our team is available during working hours to help.
Phone
+62 22 4209 6297Address
Jl. Braga No. 10, Sumurbandung, Bandung, 40111
Working hours
Mon–Fri: 9:00–18:00